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| Bream Anglers Tavern Drop in here if you're just surfing with a beer in your hand. Good place to just hang out... |
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| Bream Anglers Tavern Drop in here if you're just surfing with a beer in your hand. Good place to just hang out... |
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#1
26-10-2013, 07:02 AM
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Another satisfied Daiwa customer.....
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#2
26-10-2013, 07:33 AM
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How is Daiwa in the wrong?!?!
This guy is a tool who is bitter over breaking his rod.
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#5
26-10-2013, 08:28 AM
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Hahaha...that is gold, but in reality i wouldn't expect a telescopic rod to last anyway, they are just too weak. Bought one in my early days and snapped it on the second cast!
Bet they wish they refunded or replaced the rod now...
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#6
26-10-2013, 10:01 AM
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Poor Daiwa i say!
I wonder how many of these completely ludicrous claims Daiwa have the fortune of dealing with...... Daily, probably! Mate..... Regrettably YOUR the one that's "wak", you bought a bloody telescopic surf rod!!! No sympathy from me.....
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#8
26-10-2013, 06:26 PM
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Quote:
I'm not a huge fan of Daiwa rods for reasons ill keep to myself, anyhow this guy sounds like a complete 'KNOB'... Certainly went around the wrong way to argue warranty! The 5% failure rate on carbon rods ex factory is pretty high (if I read it right?)... Rods less than $200 for me, which will keep me from being heart broken if it blows up in my face! This guy is just a winger - my condolences to Peter which iv spoken to in the past and he came across as a great and caring service manager!! Especially with the Saltist gearing 'snappy unhappy'' issues... Last edited by SLAZMO; 26-10-2013 at 06:31 PM.
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#9
26-10-2013, 07:14 PM
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The failure rate is 0.05%, thats super low IMO. I have never had an issue with anything Daiwa, and I would say that most rod breakages would come from user error, a percentage of people just can't own up to that and try put it back on the manufacturer, which is appalling.
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#10
26-10-2013, 08:34 PM
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What a tool.If hes happy with T curves so be it.
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#11
27-10-2013, 01:22 AM
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Quote:
"Has anyone ever been dissatisfied with a Daiwa Product or their service" It would get a few replies - I could fill the first couple of pages on my own  .Dont feel too sorry for Daiwa - My last couple of experiences with them have also been "Wak"
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#12
27-10-2013, 02:02 AM
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Thats not just Daiwa but thats everyone because customer service no longer exists.
Quote:
__________________
PrAngler 14 User. Kayak PB's - Rainbow Trout 43cm - Bream 41cm - Flathead 55cm - Tailor 60+cm - Flounder 44cm - Sand Whiting 31cm - KGW 35cm - Mangrove Jack 33cm.
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#14
27-10-2013, 03:40 AM
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Quote:
That old saying "The customer is always right." applys some of the time.... But sometimes.... The customer is always a MORON!
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#15
27-10-2013, 04:33 AM
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You going to get product faults from daiwa and shimano.i had my rack raider break while I was on a metre flatty just snapped under the load.lost the fish but was guttered the rod snapped.by coincidence the day I was fishing on the water was john dunphy nephew fishing on the shimano boat.told him what had happened and he told me to come and see him personally.he replaced my rod with a t curve no extra charge.man was pumped as I had just purchased a t curve the week before.
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